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Get your Samsung phone or tablet connected with a USB port.
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Power off your Samsung phone or tablet and pull out the battery and note the S/N (Serial Number). This factory reset will delete all of your data and return it back to "fresh-out -of-the-box" condition.įactory reset may be done in safe mode and by selecting "wipe date/factory reset". To fix it, first of all, make sure you have installed the latest version of Samsung Kies on your PC. Here if you choose a USB connection, you need to enable USB debugging on your phone and then follow the prompts on the screen to make your phone to be recognized. Connect your Samsung phone to computer via USB cable or Wi-fi and launch the program meanwhile. If the tablet still freezes in safe mode, you have to perform a factory reset. Steps to Backup & Restore Samsung phone: Step 1. More information on a hard reboot for a Galaxy Tablet can be found here. If this works then your tablet may be back to factory state, but if it fails then you have Hard bricked your tablet. (Put the file in the AP/PDA depending on what version of Odin you have). Download mode Power + Volume Down + Home. Reboot the phone normally in order to exit safe mode. Flash your stock ROM using Odin whilst your device is in. “Safe mode” should display in the lower-left-hand corner of the phone.Ħ. Give these steps a try: From the home screen, swipe up to open the menu. Right after the Samsung logo displays, hold the volume-down button until the tablet loads to the lock screen.ĥ. With the device completely turned off, press and hold the power key for two seconds to turn it on.Ĥ. When a new version of firmware is available, you will see a notice on the Basic information tab. If the tablet is currently on, press and hold the power key for five seconds to turn it off.ģ. Boot the Samsung Galaxy Tab in "Safe Mode".Ģ. Otherwise, it’s an issue with one of the pre-installed app or with the tablets firmware itself.ġ. If a third-party app is causing this problem, then the device should not freeze in safe mode. It runs on such platforms as Android, iOS, Symbian, Blackberry, and Windows, allowing you to connect your device through a cable, IrDA, or Bluetooth. Just follow these simple steps and it will connect. Samsung DeX closes automatically on PC when it’s not actively running. Developed by COMPELSON Labs, MOBILedit, an outstanding alternative to Samsung Kies, brings you the ability to control Samsung/Android phones from your PC. Determine if issue is due to a glitch from a third party app or from a pre-installed app Are you getting a constant connecting to Kies Heres how to connect your Samsung Wave to Samsung Kies.